Overview
| Job title: | Office Administrator (Part-Time) |
| Department: | Customer Services |
| Location: | Dunfermline, Scotland |
| Responsible to: | Office Manager (Dunfermline) |
| Key relationships: | Internal: All colleagues External: Clients and students |
Description of duties
Overall purpose
The Office Administrator assists the Office Manager in professionally and responsibly co-ordinating the day-to-day logistics and operations of Argyll Ruane (Dunfermline) facility, courses and examinations by performing the following duties:
- Acting as the customers’ initial point of contact for all enquiries
- Welcoming students and visitors when they arrive
- Invigilating NDT and ICorr examinations
- Supporting the Office Manager and Trainers with administrative tasks
- Resolution of day-to-day student issues as they arise.
Key performance areas
- Ensuring all customers and students receive a friendly and professional service.
- Liaising with the Office Manager and staff at Argyll Ruane to book students onto courses and examinations.
- Providing invigilation services for NDT and ICorr examinations to certification standards (training provided).
- Supporting administrative tasks required by the Office Manager, Group Technical Manager and Trainers.
Key attributes / Person specification
Essential
- Previous experience of working in a customer contact / sales environment.
- Excellent people and relationship management skills.
- Responsible, confident and outgoing with a professional attitude.
- Good communication and interpersonal skills, with an excellent telephone manner and customer service skills.
- Thorough attention to detail with high accuracy and a disciplined approach to producing work to a consistently high standard.
- Service orientated – cares about understanding and adding value to the customer.
- Consistently brings ideas, enthusiasm, and a strong drive for team success.
- Demonstrates flexibility within a small team and the ability to work independently and resourcefully after becoming comfortable in the role.
- Proven experience of managing own workload with the ability to manage conflicting priorities.
- Excellent administration skills, with high proficiency in Word, Outlook and Excel.
- Ability to multi-task and work effectively in a fast-paced environment.
Further information
- This job description is intended as a guide to the main responsibilities of the post and is not an exhaustive list of duties and tasks. The post holder may be required to take on other tasks which they could reasonably be expected to perform.
- The post-holder is expected to uphold Argyll Ruane values and policies, while contributing to a diverse, inclusive culture and demonstrating an appreciation for the engineering and science community.
Shape the future with us
We’re proud to lead the way in Non-Destructive Testing (NDT) and coatings training, examinations and NDT consultancy services.
Guided by decades of industry knowledge and expertise, we deliver professional, high-quality services to promote and improve the industry by developing well-trained, highly competent professionals and supporting them and their employers throughout their careers.
Driven by our purpose to cultivate expertise, uphold integrity, and advance quality assurance, we collaborate with a diverse network—from self-sponsored professionals to global multinationals – to elevate industry standards and build a legacy of excellence that inspires trust worldwide.
By joining our team, your work will have a lasting impact—because what we do matters. Together, we inspire and empower NDT and coatings professionals to excel by offering exceptional, high-quality services that elevate industry benchmarks and promote excellence.
Life at Argyll Ruane
We believe in empowering our people. Through mentorship, training, and collaboration, we foster a culture where your potential thrives, your voice matters, and your work drives meaningful change.
Whether delivering world-class training, solving complex challenges, or supporting our clients, you’ll be part of a team where ideas flourish, teamwork fuels innovation, and every role is critical to helping us achieve our mission.
Our principles in action
At our core are values that shape who we are and how we work:
- Welcoming professionalism: We blend warmth with expertise, ensuring every interaction is engaging and valuable.
- Customer-centricity: Guided by our customers, we work collaboratively to exceed expectations in everything that we do.
- Integrity: We stand firm in our beliefs, always choosing what we know is right.
- Excellence: We raise the bar, consistently delivering services beyond industry standards.
- Adaptability: In a dynamic landscape, we adjust and evolve, seeking solutions and achieving together.
- Proactiveness: We empower action and are ready to anticipate opportunities.
- Industry-driven: We understand our industry, connecting authentically and with empathy.
Your benefits and growth
We know that when you thrive, we thrive. That’s why we offer a comprehensive benefits package designed to support your growth and clear pathways for career progression.
- Support for your professional development, including access to training programmes, mentorship, and tailored learning opportunities.
- Opportunities for travel, both within the UK and overseas.
- A minimum of 26 days’ annual leave plus public bank holidays, with additional days based on your length of service. (Full time position)
- An extra day of annual leave day to celebrate your birthday.
- Sick pay, maternity, and paternity leave above statutory.
- Competitive salaries for all roles.
- Enrolment in company pension scheme.
- Access to Bupa private medical insurance.
- Access to Medicash services.
- Life assurance valued at three times your annual salary.
- Eligibility for an annual bonus, subject to company performance and results.
- Professional membership subscription for employees.
- Flexible working options.
- Contribution towards eye tests and spectacles.
- A volunteering policy offering 2 paid days per year to support a charity.
Find out more about us and employee benefits.
How to apply
Submit your CV and covering letter to rachael.barrie@argyllruane.com.
Deadline: 13 June 2025
Support with your application
At Argyll Ruane, we’re committed to making sure our hiring process is fair and accessible for everyone and want to support all candidates to perform at their best. If you need support in the form of a reasonable adjustments due to disability, let us know as soon as possible by emailing rachael.barrie@argyllruane.com. Any information you provide will be treated with privacy and confidentiality as per our Privacy policy. Any information you provide will be treated with privacy and confidentiality as per our Privacy Policy.