Senior Customer Services Executive
Qualifications:
Kelly manages a range of responsibilities, including handling course and exam bookings via email and phone, and assisting customers with inquiries related to course dates and costs.
Kelly also plays a crucial role in organising bespoke training courses, finding suitable dates for clients that are not in our standard course planner.
Kelly takes great pride in the variety of enquiries she addresses and finds satisfaction in solving complex scheduling challenges to meet customers’ training needs.